Welcome to our online support area where you can find answers to frequently asked questions about IntenseHost.com services, find links to web design and development resources, and get assistance from our Help Desk 24 hours a day. If you still have unanswered questions after browsing our support area, you may submit a request for a call back and one of our representative will contact you shortly.
We gathered the most frequently asked questions and compiled it into a database for you to get answers quick and easily.
This is a searchable database of questions and answers and is exclusively for our virtual hosting customers. It allows our customers to search for support topics on their own, and is accessible 24 hours a day, 7 days a week. Information included in the knowledge base is updated frequently.
Our Help Desk is manned 24 hours a day, 7 days a week by our customer service staff. At the Help Desk you can edit/track your support calls with a unique tracking number and you will be emailed when you support call is updated and/or resolved. Most questions can be answered within the hour!
IntenseHost.com Support Forums is another level of support to our clients. Not only does it provides constructive community support for and by our customers, it is a way to get interaction between current clients and guests.
The features glossary will assistance you in understanding the features we offer with our virtual hosting packages.
We also have a compiled a list of other resources available on the internet to assist you.